Customer Service
(WORKING WITHIN YOUR OWN CLIENT BASE. ONCE YOU GET CLIENTS WHAT DO YOU DO WITH THEM) Onboarding new clients (this could also include working with you in creating personalized welcome packets); Responding to recurring customer inquiries (including creating canned email responses or an FAQ page with the answers to the most common questions);
(WORKING WITHIN YOUR OWN CLIENT BASE. ONCE YOU GET CLIENTS WHAT DO YOU DO WITH THEM) Onboarding new clients (this could also include working with you in creating personalized welcome packets); Responding to recurring customer inquiries (including creating canned email responses or an FAQ page with the answers to the most common questions); Regularly checking in with long-term clients (you need to make sure they’re still satisfied with what they’re getting); Dealing with customer complaints and refund requests. (They do happen!)